How Communities Really Behave (by Dave Linabury)
If you are community manager these are elements that you should be looking at. How does chart effect your strategy on different networks. The reality is that these trends apply to all online communities.
Every network should have its own engagement flow chart for each account that is managed. The flow chart should be made well enough that you can be replaced. It should provide clear direction to a team if your success calls for growth.
I have seen far too many community managers shoot themselves in the foot because they cant equip a new person to step in. A growth plan should be part of your Social Media Strategy.
Source: Flickr / davezilla
