June 2012
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May 30th
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The $300 Million Button →
Companies should be looking for ways to decrease friction. Every additional click or keystroke amounts to work. Huge UI lesson in this article. 
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May 27th
“You can perform certain actions, like following a user or marking a...”
– Twitter Help Center | Twitter SMS Commands Want to use twitter via SMS… here is a guide
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May 17th
16,199 notes
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May 17th
8 tags
Growth Engines and Social Media (Part 1)
This is part of a series about growth engines. This builds on the work of others, so at the end of the series I will provide a list of books and blogs I suggest reading for more info…  For the sake of simplicity I am going to focus on business. Other types of organizations can apply the ideas laid out here but they may need some translation. Q1: What are growth engines?  Growth engines...
May 11th
May 11th
7 tags
Get Rid of Irrelevant Social Media Monitoring...
This article is getting shared all over the place and is a good start… Each tool has specific ways to limit junk data, and helps the analyst measure only important information. I’d like to throw my hat in and push this a little further… Analysts should recognize that spam is a signal and shouldn’t be ignored. If you are seeing spam, and it continues to increase there is a...
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